RMS Services:

RMAS 10.1c for Solaris 10 and SuSE 10 released May 15th, 2007.  New features include single console interface for 250 servers per management cluster.  What is RMAS?

RMS is an advanced Remote Management Service and Software solution, based on RMAS technology. providing the same level of service a full-time employee would provide, except RMS works for you 24x7x365, verses 9 to 5. This solution can cut your IT cost by 75% or more providing an exceptional ROI for your organization.

RMS services include access to SysTMS Executive Consulting Partners to answer any questions you may have regarding Information technology trends, solutions, etc....

RMS is monitored by level 2 & 3 engineers who are tied to your dynamic escalation process. Your environment is monitor by two NOC's that part of SysTMS DRACS solutions.

RMS provides your business with Peace of Mind, freeing you from Information Technology challenges and operational issues, i.e. employee turnover, layoffs, down sizing, or time lost to vacations, illness, personal time and holidays.

Companies spend hundreds of thousands to millions of dollars in administration and monitoring solutions per year. We have seen some organizations spend billions or dollars for solutions that just simply failed. One such client spent 4 billion dollars to a partner who was to simply monitor and resolve any IT issues that occurred on their billing solution.

This partner failed to first find the problem and second could not resolve it. SysTMS via RMAS first found the issue, alerted the partner who then asked if we could resolve it after they failed. “WOW” Shocked we said no problem and fixed the issue. We would like to say this is the exception, however it is often the rule.

You have the option to use our RMS services to enhance / augment your current IT staff or simply replace the IT department with RMS and our R-Sourcing solution.

To learn more call us today at 866-702-0398.

Note All Services Include: 24x7x365 Support, Remote Monitoring, SysTMS Proactive Administration, Dynamic Escalation, Resolution, 10 hours of Consulting or Performance Tuning per month. Free 800 number support, Personal Level 3 Engineer / Consultant, and Backup Level 3 Engineer / Consultant to ensure you are covered 110%. Quarterly performance & System capacity planning included with monthly availability report. NOTE - Pending service level purchased " Platinum, Gold, Silver"

 
Database – Remote Administration, Monitoring, Alerting, Escalation and Resolution of test, dev and production database environments. (Oracle, Sybase, MySQL) 
Starting at $750.00 per month per instance, call for detailed pricing.

Unix - Remote Administration, Monitoring, Alerting, Escalation and Resolution of test, dev and production Unix environments. Minor Patch revisions and F-code updates. (All Flavors) 
Starting at $525.00 per month per server (includes containers, XEN or VMWARE), call for detailed pricing.

Networking - Remote Administration, Monitoring, Alerting, Escalation and Resolution of test, dev and production Routers and Switched Ethernet environments. (All platforms)
Starting at $595.00 per month, call for detailed pricing.

Data Replication - Remote Administration, Monitoring, Alerting, Escalation and Resolution of Unix, Database, Shareplex & NSI Data Replication solutions. 
Starting at $625.00 per month (based on node and data sizing), call for detailed pricing.

Security Physical or IP - Remote Administration, Monitoring, Alerting, Escalation and Resolution of corporate security solutions. 
Starting at $495.00 per month, per node, call for detailed pricing.

Microsoft - Remote Administration, Monitoring, Alerting, Escalation and Resolution of test, dev and production Microsoft environments. Minor Patch revisions and F-code updates.
Starting at $425.00 per month, call for detailed pricing.